Every Joy Bidet comes with a 12 month warranty. We will promptly replace any defective parts, free of charge, within the specified warranty period. Contact Us to request a replacement part or bidet. To help us process your request, please provide your order number and the address at which you received your order.

In addition to our warranty, we offer a 30 day satisfaction guarantee. If you are not satisfied with your bidet for any reason, simply return it to us within 30 days of the purchase date for a full refund.